Privacy Policy
BACKGROUND:

Ten Kites Ltd understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Sites and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Sites. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Sites. If you do not accept and agree with this Privacy Policy, you must stop using Our Sites immediately.

  1. Definitions and Interpretation
    1. In this Policythe following terms shall have the following meanings:
      “Our Sites”Means www.tenkites.com and manage.tenkites.com (including alternative domains such as tkmenus.com);
      and
      “We/Us/Our”Means Ten Kites Ltd, a limited company registered in England under 167 4536 83, whose registered address is Markham House, 20 Broad Street, Wokingham, Berkshire, RG40 1AH
  2. Scope – What Does This Policy Cover?
    1. This Privacy Policy applies only to your use of Our Sites. It does not extend to any websites that are linked to from Our Sites (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
  3. Data Collected
    1. Some data will be collected automatically by Our Sites, other data will only be collected if you voluntarily submit it in order to provide our service to you. Depending upon your use of Our Sites, We may collect some or all of the following data:
      1. name;
      2. business/company name;
      3. job title;
      4. contact information such as email addresses and telephone numbers
  4. How Do We Use Your Data?
      1. All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see section 6, below.
      2. We use your data to provide the best possible products and services to you. This includes:
        1. Supplying Our products and services to you;
        2. Personalising and tailoring Our products and services for you;
        3. Responding to communications from you;
        4. Supplying you with product updates and system notifications by e-mail that are needed in order to provide products and services to you
  5. How and Where Do We Store Your Data?
      1. We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.
      2. Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).
      3. Data security is of great importance to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Sites.
      4. Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
  6. Do We Share Your Data?
      1. We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of services. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
      2. We may compile statistics about the use of Our Sites including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
      3. In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
  7. What Happens If Our Business Changes Hands?
      1. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.
      2. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
  8. How Can You Control Your Data?
    1. When you submit information via Our Sites, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).
  9. Your Right to Withhold Information
    1. You may access certain areas of Our Sites without providing any data at all. However, to use all features and functions available on Our Sites you may be required to submit or allow for the collection of certain data.
  10. How Can You Access Your Data?
    1. You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small fee which will not exceed £10. Please contact Us for more details at info@tenkites.com, or using the contact details below in section 11.
  11. Contacting Us
    1. If you have any questions about Our Sites or this Privacy Policy, please contact Us by email at info@tenkites.com, by telephone on +44 (0)330 223 2768. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).
  12. Changes to Our Privacy Policy
    1. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Sites and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Sites following the alterations. We recommend that you check this page regularly to keep up-to-date.